Policy · Privacy

Privacy Policy

RUTLAND PLUMBING AND HEATING SERVICES LIMITED · Co. No. 04279719
1 Brook Park Gaddesby Lane, Rearsby, Leicester, England, LE7 4ZB
Last updated: 2 July 2026 · Governing law: England and Wales(GDPR & UK GDPR; CCPA for California residents)

This policy explains how RUTLAND PLUMBING AND HEATING SERVICES LIMITED("Rutlandph", "we") handles personal data for the Rutlandph Utility Log online workspace at rutlandph.shop. We are the data controller.

Data we collect

Account data: email address and authentication details.
Workspace content: the notes, descriptions, and photo descriptions you enter to generate records.
Billing data: plan, subscription status, and partial payment metadata. We never store full card numbers — payments are processed by our payment providers (e.g. Stripe / PayPal).
Usage data: log and device information used to run and secure the service.

AI processing

To generate records, the text you enter may be sent to third-party AI providersthat process it on our behalf to return draft output. Please do not enter sensitive personal data, passwords, payment card details, or confidential credentials into the workspace.

How we use data

To provide the workspace and generate your drafts.
To manage subscriptions, credits, and billing.
To provide support and secure the service.
To meet legal and accounting obligations.

Legal bases

We rely on performance of contract (providing the service), legitimate interests (security and improvement), consent (where required), and legal obligation (tax and accounting).

Retention

We keep account and workspace data for as long as your account is active, and billing records for the period required by law. You can request deletion at any time.

Your rights

Depending on your location, you may access, correct, export, or delete your data, object to or restrict processing, and (for California residents) opt out of any "sale" or "sharing" — we do not sell personal data. To exercise any right, email support@rutlandph.shop. UK/EU users may also complain to their supervisory authority.

International transfers & security

Providers may process data outside your country under appropriate safeguards. We use technical and organisational measures to protect data, though no method is completely secure.

Contact

RUTLAND PLUMBING AND HEATING SERVICES LIMITED, 1 Brook Park Gaddesby Lane, Rearsby, Leicester, England, LE7 4ZB. Email support@rutlandph.shop or see Contact.